2290 Tidal

Location: Guadalajara, Jalisco
Date Posted: 16-02-2018
Certified as one of the Best Places to Work in Mexico and Best Mexican Companies Dextra serves as a learning and training platform in the Information Technologies industry. The projects in which our engineers participate provide great knowledge and a solid professional experience path. Our consultants are able to work with cutting edge technologies and the most innovative tools, which allow them to become key players in the technological development that is currently experiencing a high market demand.  

That's why we need you and your ideas. Watch your aspirations materialize in a company where growth opportunities abound. Apply now!

Activities to perform:  
Participates as a member of the Information Technology Infrastructure and Operations team that provides Tidal Enterprise Scheduler (TES) V6.x engineering support throughout Customer Batch Operations environments including Staging and ITG.  Install & Configure Windows, Linux, and HPUX Tidal Agents after servers complete ReIP address change.  
Works with internal Infrastructure, Database and Application teams to ensure TES Agents is operating efficiently and within Parameters.  
Resolves Incidents that are elevated to the Tidal Engineering team and drives Problem Management to ensure incidents do not occur.
Completes documentation to update Configuration Items necessary for Agent Installs or Changes.
Monitors Virtual Rooms for any customer Separation, MEC, or Production issues.
Completes TES Scheduling support deliverables and Tidal Transporter moving Tidal Job Scheduling changes through the path to production.
Other duties may also be assigned directly to projects or coordination of project work stream resources and/or deliverables of work stream resources and/or deliverables.
Skills: -    Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience and a minimum of 3 years related experience.
Good verbal and written communication skills.
Strong experience with Unix in application Support or Development Environment.
Below experience is advantageous.
Education/experience with Tidal Enterprise Scheduler (TES) in a large operations environment including many system integration points.   
Work location: Guadalajara, Jalisco
 Apply now! 
To learn more visit us at www.dextratech.com
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